IT For Municipal Organizations

Welcome Lehigh Valley Municipal Managers

Valley Networks specializes in providing comprehensive IT Support to boroughs, municipal townships, police and fire departments, and EMT responders, right here in the Lehigh Valley. We bring the security and peace of mind you need to be truly effective in your position.

We are the only vendor offering unlimited on-site and remote support, along with a 60-minute or less response guarantee, so that you can stop worrying about your IT headaches and focus on your real priorities: managing our communites and keeping us safe.

Your facility needs to operate free from technology-related security concerns and the headaches IT can cause.

Valley Networks will leverage the latest technologies to ensure that your network and informational systems function smoothly in a secure environment. We spend our off-hours learning about the latest technologies, applications and security suites so you don’t have to.

Like every other competitor in this business, we do all of the nuts and bolts stuff that keep things humming and client employees working and productive.

Valley Networks is a proud member of the America Society for Public Administration.

Although the technology is important, we never lose sight of the fact that at the end of the day, this business is about people — and more to the point, keeping them happy. So we go out of our way to deliver on it: our phones are answered live; we respond to support requests in minutes; you will have a dedicated support engineer who knows your operation and your staff; we will regularly stop-by to check in and see if there’s anything we can do.

Moreover, there’s the comprehensive nature of our support agreements. Our goal is to have our clients view us as an extension of themselves, as if we’re simply another employee of their organization.

So we treat our clients the way they want to be treated; we try to view everything through their eyes. You will not find us trying to hit you with extra invoices and charges and fees, because that’s not what we’d want to be done to us. In fact, that would make us a little… agitated. We get it.

As a client under a Support Agreement with us, you receive unlimited on-site and remote support, you’re entitled to purchase all hardware at cost, with delivery, setup and data migration included. And that includes the big projects, like server upgrades and migrations. Need help with your VOIP network, security cameras or door-access system? Included.

Our proposition is value, and Valley Networks delivers on it.

Our Managed IT Support Plan

$ 75 Managed IT Support Plan Per Workstation Per Month
  • NO ANNUAL CONTRACT
  • Our Phones are Answered LIVE
  • Dedicated Support Technician -- See the same technician every time!
  • UNLIMITED On-site and Remote Support
  • 60 Minute Response Time (or less)
  • Remote Access to your Computers and Network
  • Network Security Specialists
  • Includes all Servers and Virtual Machines
  • Cutting Edge Cloud Back-up & Business Continuity
  • VOIP Phone System Support
  • Mobile Device Support
  • Vendor Liaison
  • Ticket System
  • Planning and Review
Let's Talk About your Needs Today.

What our Customers are Saying ...

Larry Mulligan, Historic Hotel Bethlehem / Controller

“With Valley Networks, we have a single point of contact for all of our technology support. They took the time to understand our specific business model and provide great responsiveness to our day-to-day needs. Their support experts understand the challenges of our ever-changing software and hardware environment. I know we’re in good hands with Valley Networks.”

David A. Mettin, Slate Belt Regional Police Dept. / Chief of Police

“The biggest benefit for our agency in partnering with Valley Networks is the personalized service and having a single point of contact. They know our system and have the resources dedicated to keep it running optimally. Valley Networks brings to us technical expertise at a cost-effective price. I always know that prompt support is just a phone call away.”

Tom Petrucci, Plainfield Township / Township Manager

“Our organization has benefited from having an IT support team that provides cost-effective solutions and reliable advice. Valley Networks understands that many organizations do not have large IT budgets, and they provide solutions that work within the scope of that price-point. They offer scalable solutions that are ideal for meeting an organization’s specific IT needs.”

Patricia Gerhard, Family Fertility Center / Business Manager

“The best part about having our IT systems managed by Valley Networks is that they’re local and readily accessible. If we need someone onsite for assistance, I know that they will be here quickly. The technicians are well-trained and get the job done. And strong security for our data is critical to meet HIPAA compliance. With Valley Network managing our PHI and healthcare data, we feel totally secure. And on a personal level, these guys are respectful and helpful; there is no “dumb” question.”

Steven Chu, Valley Prosthetics and Orthotics, Inc / President

“Opening a second location, our growing business had reached a point where it was time to step up to a professional IT support vendor. We found these guys and their staff took the time to get to know our business needs. I never felt like I was being ‘sold’. Valley Networks provides fast and affordable IT service. We’re never left waiting. And the quality of the service we receive is terrific. If you’re thinking of working with them, take some time to sit and discuss your business needs. I think you’ll find that Valley Networks will work out just great for you.”

Bruce Sarte, Cedar Crest College / Director of Information Technology

“Valley Networks is a company that stands behind its work, and understands the value of a good relationship with its customers. I know that when I call them, the job will be done right. That’s valuable to me. We find that being able to call Valley Networks for assistance when our IT department lacks the resources or expertise is a valuable asset to have available to us. They excel at bringing a high quality of work to any project.”

Tony Piergiovanni, New Covenant Christian Community Church / Executive Pastor

“The team at Valley Networks provides great local, personal service. They are responsive and onsite quickly if needed. They took the time to understand our needs and delivered a cost-effective and practical solution.”

Loretta Tubiello-Harr, Tubiello-Harr & Associates / Owner

“We use a suite of accounting applications that has many components that interact in a complicated manner, numerous time-sensitive updates, and requires a lot of attention. Partnering with Valley Networks has allowed us to focus on our work while they handle the software and hardware needs. We’re impressed with their expertise over a wide variety of technical matters. I am completely confident in their management of our IT systems. And when we need help, their response times are frankly better than other vendors we’ve worked with.”

Allen Smith, Novus ACS / Owner

“Let me put it simply: Choose Valley Networks if you never want to have to think about your computer network again. We can finally stop wrestling with IT headaches and focus on our business and our clients. I no longer worry about hackers or security. This is important in a HIPAA compliant environment. I don’t worry about downtime, or updates or expanding our system. They’ve got it all covered. And the fast response times are better than any IT vendor we’ve ever worked with.”

Gina Mattes, Principle Diagnostics / VP of Operations

“Our business was expanding and we eventually reached a point where we wanted to bring on an IT support company that could not only provide us with an affordable Cloud Server but also be there whenever we needed any sort of computer or network assistance. We found it with Valley Networks. They provide us with a perfect solution for our IT support needs. Cloud services, VPNs, firewalls, office wiring, network configuration… they’ve done a little bit of everything for us. Their personalized service is exactly what we were looking for and they have exceeded our expectations. We’re very pleased.”

What are you Waiting For?

Start the Conversation Call us today at 610-697-1181 and get the Managed IT Support you deserve for only $75 per workstation. Our flat monthly fee includes UNLIMITED support and everything you need to run a secure and reliable network.