Welcome Lehigh Valley Municipal Managers
Valley Networks specializes in providing comprehensive IT Support to boroughs, municipal townships, police and fire departments, and EMT responders, right here in the Lehigh Valley. We bring the security and peace of mind you need to be truly effective in your position.
We are the only vendor offering unlimited on-site and remote support, along with a 60-minute or less response guarantee, so that you can stop worrying about your IT headaches and focus on your real priorities: managing our communites and keeping us safe.
Your facility needs to operate free from technology-related security concerns and the headaches IT can cause.
Valley Networks will leverage the latest technologies to ensure that your network and informational systems function smoothly in a secure environment. We spend our off-hours learning about the latest technologies, applications and security suites so you don’t have to.
Like every other competitor in this business, we do all of the nuts and bolts stuff that keep things humming and client employees working and productive.
Although the technology is important, we never lose sight of the fact that at the end of the day, this business is about people — and more to the point, keeping them happy. So we go out of our way to deliver on it: our phones are answered live; we respond to support requests in minutes; you will have a dedicated support engineer who knows your operation and your staff; we will regularly stop-by to check in and see if there’s anything we can do.
Moreover, there’s the comprehensive nature of our support agreements. Our goal is to have our clients view us as an extension of themselves, as if we’re simply another employee of their organization.
So we treat our clients the way they want to be treated; we try to view everything through their eyes. You will not find us trying to hit you with extra invoices and charges and fees, because that’s not what we’d want to be done to us. In fact, that would make us a little… agitated. We get it.
As a client under a Support Agreement with us, you receive unlimited on-site and remote support, you’re entitled to purchase all hardware at cost, with delivery, setup and data migration included. And that includes the big projects, like server upgrades and migrations. Need help with your VOIP network, security cameras or door-access system? Included.
Our proposition is value, and Valley Networks delivers on it.