Managed IT Support

Valley Networks specializes in providing Managed IT Support to businesses right here in the Lehigh Valley.We are the only organization offering unlimited on-site and remote IT support, stellar network security, along with a 60-minute or less response guarantee.  Stop worrying about your IT headaches and start focusing on your real priorities, customers and commerce.

Valley Networks in the News


Managed IT Services

IT Support

Our technicians are all Tier Two and Tier Three seasoned industry veterans. If you want great System Administrators and Network Engineers at your disposal, you’ve found them. When you call, we answer.

Network Security

Attacks take all shapes and sizes. Some are extremely targeted while others can just be a simple email with a malicious link. Don’t let hackers, phishers and others compromise the security of your network.

Cloud Services

Valley Networks can help you harness the power, pricing and stability of a cloud platform. With cloud computing implemented, upgrading and maintaining your IT infrastructure has never been simpler.

Business Continuity

System Disasters, Natural Disasters, and Human Error. With a Business Continuity plan, if someone were to take a sledgehammer to your server, we could have everyone back to work in under an hour.

Our Managed IT Support Plan

$ 75 Managed IT Support Plan Per Workstation Per Month
  • Our Phones are Answered LIVE
  • Dedicated Support Technician -- See the same technician every time!
  • UNLIMITED On-site and Remote Support
  • 60 Minute Response Time (or less)
  • Remote Access to your Computers and Network
  • Network Security Specialists
  • Includes all Servers and Virtual Machines
  • Cutting Edge Cloud Back-up & Business Continuity
  • VOIP Phone System Support
  • Mobile Device Support
  • Vendor Liaison
  • Ticket System
  • Planning and Review
Let's Talk About your Needs Today.

What our Customers are Saying ...

Larry Mulligan, Historic Hotel Bethlehem / Controller

“With Valley Networks, we have a single point of contact for all of our technology support. They took the time to understand our specific business model and provide great responsiveness to our day-to-day needs. Their support experts understand the challenges of our ever-changing software and hardware environment. I know we’re in good hands with Valley Networks.”

David A. Mettin, Slate Belt Regional Police Dept. / Chief of Police

“The biggest benefit for our agency in partnering with Valley Networks is the personalized service and having a single point of contact. They know our system and have the resources dedicated to keep it running optimally. Valley Networks brings to us technical expertise at a cost-effective price. I always know that prompt support is just a phone call away.”

Tom Petrucci, Plainfield Township / Township Manager

“Our organization has benefited from having an IT support team that provides cost-effective solutions and reliable advice. Valley Networks understands that many organizations do not have large IT budgets, and they provide solutions that work within the scope of that price-point. They offer scalable solutions that are ideal for meeting an organization’s specific IT needs.”

Patricia Gerhard, Family Fertility Center / Business Manager

“The best part about having our IT systems managed by Valley Networks is that they’re local and readily accessible. If we need someone onsite for assistance, I know that they will be here quickly. The technicians are well-trained and get the job done. And strong security for our data is critical to meet HIPAA compliance. With Valley Network managing our PHI and healthcare data, we feel totally secure. And on a personal level, these guys are respectful and helpful; there is no “dumb” question.”

Steven Chu, Valley Prosthetics and Orthotics, Inc / President

“Opening a second location, our growing business had reached a point where it was time to step up to a professional IT support vendor. We found these guys and their staff took the time to get to know our business needs. I never felt like I was being ‘sold’. Valley Networks provides fast and affordable IT service. We’re never left waiting. And the quality of the service we receive is terrific. If you’re thinking of working with them, take some time to sit and discuss your business needs. I think you’ll find that Valley Networks will work out just great for you.”

Bruce Sarte, Cedar Crest College / Director of Information Technology

“Valley Networks is a company that stands behind its work, and understands the value of a good relationship with its customers. I know that when I call them, the job will be done right. That’s valuable to me. We find that being able to call Valley Networks for assistance when our IT department lacks the resources or expertise is a valuable asset to have available to us. They excel at bringing a high quality of work to any project.”

Tony Piergiovanni, New Covenant Christian Community Church / Executive Pastor

“The team at Valley Networks provides great local, personal service. They are responsive and onsite quickly if needed. They took the time to understand our needs and delivered a cost-effective and practical solution.”

Loretta Tubiello-Harr, Tubiello-Harr & Associates / Owner

“We use a suite of accounting applications that has many components that interact in a complicated manner, numerous time-sensitive updates, and requires a lot of attention. Partnering with Valley Networks has allowed us to focus on our work while they handle the software and hardware needs. We’re impressed with their expertise over a wide variety of technical matters. I am completely confident in their management of our IT systems. And when we need help, their response times are frankly better than other vendors we’ve worked with.”

Allen Smith, Novus ACS / Owner

“Let me put it simply: Choose Valley Networks if you never want to have to think about your computer network again. We can finally stop wrestling with IT headaches and focus on our business and our clients. I no longer worry about hackers or security. This is important in a HIPAA compliant environment. I don’t worry about downtime, or updates or expanding our system. They’ve got it all covered. And the fast response times are better than any IT vendor we’ve ever worked with.”

Gina Mattes, Principle Diagnostics / VP of Operations

“Our business was expanding and we eventually reached a point where we wanted to bring on an IT support company that could not only provide us with an affordable Cloud Server but also be there whenever we needed any sort of computer or network assistance. We found it with Valley Networks. They provide us with a perfect solution for our IT support needs. Cloud services, VPNs, firewalls, office wiring, network configuration… they’ve done a little bit of everything for us. Their personalized service is exactly what we were looking for and they have exceeded our expectations. We’re very pleased.”


John Mattaboni Owner and Director of Client Satisfaction
John Mattaboni Owner and Director of Client Satisfaction

John knows what it is to be responsible for mission-critical systems. And he imbues that same sense of accountability to every employee and project.

Matthew McKernan Director of Business Development
Matthew McKernan Director of Business Development

With over 20 years of information technology experience, Matt will be providing all your necessary project management and support.

Dominic Kalveos Director of Information Security
Dominic Kalveos Director of Information Security

Dominic has over 20 years of experience in information security, including stints at JP Morgan and the NFL.  Both creative and and inventive, your security is his top priority.

Thane Young, Valley Networks Thane Young Network Engineer
Thane Young Network Engineer

Thane is an experienced network engineer, software trainer, and sales engineer with over 20 years of experience.

Eric Spayd Network Engineer
Eric Spayd Network Engineer

Eric has worked in both the private and public sectors and understands the nuances between the two. As our lead, all of our customers and everyone know Eric on a first-name basis.

What are you Waiting For?

Start the Conversation Call us today at 610-697-1181 and get the Managed IT Support you deserve for only $75 per workstation. Our flat monthly fee includes UNLIMITED support and everything you need to run a secure and reliable network.

Valley Technology News

  • Free Remote Access for the Lehigh Valley
    March 20, 2020 No Comments

    We love the Lehigh Valley and it’s our duty to protect the community we live in. If your business would like to go completely remote during this crisis, contact us today at 610-697-1181. Bethlehem, PA – March 23, 2020: Lehigh Valley’s premier managed service provider, Valley Networks, is offering to support free remote access for

    Read More

  • Is your office ready for Coronavirus (COVID-19)?
    March 11, 2020 No Comments

    As schools, universities and other large organizations brace for the impact of the Coronavirus, the common sense approach has been to allow employees to work from home, thereby hindering the spread of the virus. These organizations typically have an in-house IT team capable of supporting the needs of their users, both at work and at

    Read More

  • 6 Ways Valley Networks Supports your Business
    March 6, 2020 No Comments

    1. IT Support Tailored for Your Business All of our products and services are specifically designed to meet the needs of a modern business.  Why get a run-of-the-mill IT support team when you can have one that’s tailored for your specific needs? 2. Local Support That’s Close, Fast and Onsite Our corporate focus is on

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