Our technicians are all Tier Two and Tier Three seasoned industry veterans. If you want great System Administrators and Network Engineers at your disposal, you’ve found them.
Fast and Local
We won’t leave you hanging. When you call, we answer. When you submit a ticket, a technician responds in less than 30 minutes. And being located in the Valley means we can be onsite in less than an hour.
When we take on the responsibility of your IT infrastructure, we’re not counting down the minutes until you run out of support time so we can charge for ‘overages’. Unlimited Support means you don’t have to sweat the hours, we do.
No two companies are identical, and we don’t treat our clients like they are. When we come on-board, you’re assigned a primary technician who will take the time to understand how you operate and tailor his efforts accordingly.
As a monthly support client, we will provide you with a portal to our monitoring dashboard. This will give you remote access to any of your computers and servers. Anytime, anywhere. Very convenient and no additional charge.
That’s what it’s really all about, isn’t it? More and better for less. We get it. And we strive to build value into everything we do.