IT For Municipal Organizations

Trusted IT Solutions for Local Governments in the Lehigh Valley

IT Services for Municipal Organizations

Valley Networks provides trusted, full-service IT support for municipalities, boroughs, townships, police and fire departments, and emergency response teams throughout the Lehigh Valley. These agencies carry a unique responsibility—and we deliver the secure, responsive, and dependable technology support needed to meet it.

We know how critical uptime, secure data, and fast response times are in your world. Whether it’s dispatch systems, public records management, or daily communications, we ensure your technology is working for you—silently and reliably in the background—so you can focus on public service, safety, and community operations.


What’s Included in a Valley Networks Support Agreement?

  • Unlimited remote and onsite support

    Whether it’s a quick fix or a full system outage, we’re there—fast.

  • Hardware procurement at cost

    With delivery, setup, and data migration always included.

  • Support for key infrastructure

    Including VOIP networks, surveillance systems, access control, cloud backups, servers, and workstations.


The Support You Deserve—From a Team That Gets It

We aren’t just another IT provider; we act as an extension of your organization. You’ll get a dedicated engineer who knows your systems, understands your operations, and responds within 60 minutes or less—every time. We routinely stop in to check on things before they become problems, and we spend our off-hours learning about the latest in municipal tech so you don’t have to.

Our clients trust us because we treat them like teammates—not invoice targets. That means no surprise charges, no extra fees for major projects, and no generic ticketing system. Just responsive, high-integrity service.


Beyond the Basics: Strategic IT for Local Governments

Every provider can promise uptime and support—but Valley Networks offers more. Our services are built around the specific needs of public organizations, combining day-to-day reliability with long-term strategic value.

We implement and manage the systems that local governments rely on—secure networks, emergency communication platforms, access controls, and backup recovery 

systems. Our layered approach to cybersecurity protects sensitive public data, while our proactive support helps reduce downtime and streamline operations across departments.

We’re also a proud member of the American Society for Public Administration, which reflects our ongoing commitment to public service excellence and municipal advancement.

A True Technology Partner

Valley Networks delivers more than just IT services—we deliver peace of mind. We understand the pressure local managers face when trying to balance daily responsibilities with tech challenges. That’s why we handle the heavy lifting, the planning, and the ongoing care your systems need to perform—without putting additional stress on your staff or your budget.

When you partner with us, you’re getting a responsive, dedicated team that values your mission as much as you do. That’s our promise.

Let’s Talk

Want to learn more about how Valley Networks can help your municipality operate with more confidence, security, and efficiency? Contact us today to start a conversation.

Our Managed IT Support Plan

🖥 Managed IT Support Plan
  • NO ANNUAL CONTRACT
  • Dedicated Support Technician -- See the same technician every time!
  • UNLIMITED On-site and Remote Support
  • 60 Minute Response Time (or less)
  • Remote Access to your Computers and Network
  • Network Security Specialists
  • Includes all Servers and Virtual Machines
  • Cutting Edge Cloud Back-up & Business Continuity
  • VOIP Phone System Support
  • Mobile Device Support
  • Vendor Liaison
  • Ticket System
  • Planning and Review
Let's Talk About your Needs Today.

What our Customers are Saying ...

Larry Mulligan, Historic Hotel Bethlehem / Controller

“With Valley Networks, we have a single point of contact for all of our technology support. They took the time to understand our specific business model and provide great responsiveness to our day-to-day needs. Their support experts understand the challenges of our ever-changing software and hardware environment. I know we’re in good hands with Valley Networks.”

David A. Mettin, Slate Belt Regional Police Dept. / Chief of Police

“The biggest benefit for our agency in partnering with Valley Networks is the personalized service and having a single point of contact. They know our system and have the resources dedicated to keep it running optimally. Valley Networks brings to us technical expertise at a cost-effective price. I always know that prompt support is just a phone call away.”

Tom Petrucci, Plainfield Township / Township Manager

“Our organization has benefited from having an IT support team that provides cost-effective solutions and reliable advice. Valley Networks understands that many organizations do not have large IT budgets, and they provide solutions that work within the scope of that price-point. They offer scalable solutions that are ideal for meeting an organization’s specific IT needs.”

Patricia Gerhard, Family Fertility Center / Business Manager

“The best part about having our IT systems managed by Valley Networks is that they’re local and readily accessible. If we need someone onsite for assistance, I know that they will be here quickly. The technicians are well-trained and get the job done. And strong security for our data is critical to meet HIPAA compliance. With Valley Network managing our PHI and healthcare data, we feel totally secure. And on a personal level, these guys are respectful and helpful; there is no “dumb” question.”

Bruce Sarte, Cedar Crest College / Director of Information Technology

“Valley Networks is a company that stands behind its work, and understands the value of a good relationship with its customers. I know that when I call them, the job will be done right. That’s valuable to me. We find that being able to call Valley Networks for assistance when our IT department lacks the resources or expertise is a valuable asset to have available to us. They excel at bringing a high quality of work to any project.”

Tony Piergiovanni, New Covenant Christian Community Church / Executive Pastor

“The team at Valley Networks provides great local, personal service. They are responsive and onsite quickly if needed. They took the time to understand our needs and delivered a cost-effective and practical solution.”

Loretta Tubiello-Harr, Tubiello-Harr & Associates / Owner

“We use a suite of accounting applications that has many components that interact in a complicated manner, numerous time-sensitive updates, and requires a lot of attention. Partnering with Valley Networks has allowed us to focus on our work while they handle the software and hardware needs. We’re impressed with their expertise over a wide variety of technical matters. I am completely confident in their management of our IT systems. And when we need help, their response times are frankly better than other vendors we’ve worked with.”

Allen Smith, Novus ACS / Owner

“Let me put it simply: Choose Valley Networks if you never want to have to think about your computer network again. We can finally stop wrestling with IT headaches and focus on our business and our clients. I no longer worry about hackers or security. This is important in a HIPAA compliant environment. I don’t worry about downtime, or updates or expanding our system. They’ve got it all covered. And the fast response times are better than any IT vendor we’ve ever worked with.”

Gina Mattes, Principle Diagnostics / VP of Operations

“Our business was expanding and we eventually reached a point where we wanted to bring on an IT support company that could not only provide us with an affordable Cloud Server but also be there whenever we needed any sort of computer or network assistance. We found it with Valley Networks. They provide us with a perfect solution for our IT support needs. Cloud services, VPNs, firewalls, office wiring, network configuration… they’ve done a little bit of everything for us. Their personalized service is exactly what we were looking for and they have exceeded our expectations. We’re very pleased.”

What are you Waiting For?

Start the Conversation Call us today at 610-697-1181 and get the Managed IT Support you deserve.