Support Plan Details

“With Valley Networks, we have a single point of contact for all of our technology support. They took the time to understand our specific business model and provide great responsiveness to our day-to-day needs. Their support experts understand the challenges of our ever-changing software and hardware environment. I know we’re in good hands with Valley Networks.”

“The biggest benefit for our agency in partnering with Valley Networks is the personalized service and having a single point of contact. They know our system and have the resources dedicated to keep it running optimally. Valley Networks brings to us technical expertise at a cost-effective price. I always know that prompt support is just a phone call away.”

“Our organization has benefited from having an IT support team that provides cost-effective solutions and reliable advice. Valley Networks understands that many organizations do not have large IT budgets, and they provide solutions that work within the scope of that price-point. They offer scalable solutions that are ideal for meeting an organization’s specific IT needs.”

“The best part about having our IT systems managed by Valley Networks is that they’re local and readily accessible. If we need someone onsite for assistance, I know that they will be here quickly. The technicians are well-trained and get the job done. And strong security for our data is critical to meet HIPAA compliance. With Valley Network managing our PHI and healthcare data, we feel totally secure. And on a personal level, these guys are respectful and helpful; there is no “dumb” question.”

“Valley Networks is a company that stands behind its work, and understands the value of a good relationship with its customers. I know that when I call them, the job will be done right. That’s valuable to me. We find that being able to call Valley Networks for assistance when our IT department lacks the resources or expertise is a valuable asset to have available to us. They excel at bringing a high quality of work to any project.”

“The team at Valley Networks provides great local, personal service. They are responsive and onsite quickly if needed. They took the time to understand our needs and delivered a cost-effective and practical solution.”

“We use a suite of accounting applications that has many components that interact in a complicated manner, numerous time-sensitive updates, and requires a lot of attention. Partnering with Valley Networks has allowed us to focus on our work while they handle the software and hardware needs. We’re impressed with their expertise over a wide variety of technical matters. I am completely confident in their management of our IT systems. And when we need help, their response times are frankly better than other vendors we’ve worked with.”

“Let me put it simply: Choose Valley Networks if you never want to have to think about your computer network again. We can finally stop wrestling with IT headaches and focus on our business and our clients. I no longer worry about hackers or security. This is important in a HIPAA compliant environment. I don’t worry about downtime, or updates or expanding our system. They’ve got it all covered. And the fast response times are better than any IT vendor we’ve ever worked with.”

“Our business was expanding and we eventually reached a point where we wanted to bring on an IT support company that could not only provide us with an affordable Cloud Server but also be there whenever we needed any sort of computer or network assistance. We found it with Valley Networks. They provide us with a perfect solution for our IT support needs. Cloud services, VPNs, firewalls, office wiring, network configuration… they’ve done a little bit of everything for us. Their personalized service is exactly what we were looking for and they have exceeded our expectations. We’re very pleased.”